Dahua Product Privacy Policy

We respect and protect the privacy of all users who use our product services. To provide you with more accurate and personalized services, we will use and disclose your personal information. This Privacy Policy is to describe what information we collect, use, store, and how we disclose, process and protect them as well as your choice of accessing, updating, controlling your information we provided. Please read it carefully before using our product services and as instructed above, make your own choice if necessary. For your easy understanding, we try to use the technological terms in a clear and simplified way. By accessing or using our services, you signify that you have read, understand and agree to our collection, storage, use and disclosure of your information as described in this Privacy Policy.

This Privacy Policy applies to all product services we provide, excluding some specific services, which will be governed together with supplementary policies or notices. Such supplementary policies consist part of Privacy Policy. If there is an inconsistency, the supplementary ones shall prevail.
Except as otherwise expressly stated in this Privacy Policy, this Privacy Policy does not apply to situations where a third party independently provides services to you through our services, such as websites that may include the services we offer or in other sites that has a link to our services. Please note that if you use such third party products and/or services and provide your personal information, your information will be handled in compliance with that third party's privacy statement or similar policies. We take no responsibilities when your information was misused or improperly disclosed in such occasions.

To provide better and personalized services, you agree us to collect the following information:

1.The information you provide us

the necessary information you provide to us, (user name, mobile phone number or email address, and password, etc.) when you register your account to enjoy our service.

When you use specific services (such as online upgrades, password resets, purchase services, etc.), further information may need except for the information you provided at the time of registration. If you do not use such kind of specific services, there is no need for you to provide such information.

We may also record information that you provide, form or retain while using our services. You have the right to choose not to provide the aforementioned information, but this will result in the fact that you may not be able to use a particular service or feature or may unable to achieve the intended effect of those services.

2.The information arises while using our services

We may collect the information arising from your use of services, including but not limited to:
1) Device information. In order to provide better services and improve your experience, we will collect device attribute information (such as hardware model, unique device identifier, network device hardware address MAC, etc.). For various information collected from your devices, we may associate them so that we can provide you with consistent services on these devices.

2) Log information. When you use this service, our server will automatically record some information.

3) Location information. When you use a location-enabled service, if you turn on the device location feature and use our location-based related services, we may collect and process information about your actual location so that you do not need to manually enter your own geography Coordinates are available for related services. We use related technologies for positioning. These technologies include IP addresses, GPS, and other sensors that can provide relevant information. You can choose to stop collecting your geographic information by turning off positioning, but you may not be able to get related services or features, or you may not be able to achieve the desired effect of that related services.

3.The information received from third party sites

In order to jointly provide services to you or improve the quality of our service or to improve the degree of personalization of our products and services and other necessity, we will collect your personal and other information from your affiliates, alliance members, partners, other trusted third-party suppliers, service providers, and agents on your authority or in accordance with law.

About how we process your information

We process your information with the following purpose:

1.To provide or improve our service

We use the information we collect to provide or improve the services provided by us, our partners, and other trusted third-party vendors, service providers, and agents, such as the performance of operating products or providing services, evaluating, maintaining, improving, or upgrading services; participating in market research activities related to our services, developing new services, providing customer support, etc. To improve the services of us, our partners, and other trusted third-party vendors, service providers, and agents, we may also count and analyze product usage, but these statistics will not include any of your identifiable personal information.

2.To keep in personalized connection with you

We may also send important notifications to you, such as changes in our relevant terms, conditions and policies. Since this information is very important for you to communicate with us, it is suggested that you receive and read such information.

3.To protect your rights

We may use your information for authentication, customer service, security, fraud monitoring, credit analysis, in order to prevent, discovery, investigation of fraud, endangering the safety of illegal or breach of our agreement, policies or rules, to protect you, we, partners and other trusted third-party suppliers, service providers, agents and the lawful rights and interests of the public.

4.For legal reasons

If we believe that, it is necessary to access, use, retain or disclose the relevant information, we and together with other companies, organizations and individuals to share your personal information; required by laws and regulations or mandatory government rules; protect you or the public's rights, property or safety as the law required.

5.Other ways as you permitted

6. Specific services data storage

When you use specific services(such as P2P, online upgrades, password reset, etc.), all info collected is used only for corresponding features, and stored within the time required for processing.

Your rights as data subject

1.Visit and update your personal information

We will do as much as possible to ensure that you can access your personal information. If these registration information is incorrect, we will try to provide various ways to enable you to update or delete the information in the account quickly, unless we have to retain the information for legitimate reasons or business consideration. When accessing, updating, correcting, and deleting the aforementioned information, we may need your verification of identity to ensure the security of your personal information.

2.Modify, delete or remove your information
According to our terms and conditions, you have the right to modify, delete, and transfer personal data stored on our server, such as your account information. You should ensure that all the personal data submitted are accurate. We will try to maintain the accuracy and integrity of personal data and update the data in time. You have the right to visit your own personal data, exceptions may apply. If the privacy and information law of some jurisdictions is different, we will abide by these laws.

The security of information
We attach great importance to the security of personal data. We will take the industry standard practice to protect your personal data, preventing unauthorized access, disclosure, use, modification, damage, or loss. We will take all reasonable and feasible measures to protect your personal data.

Children’s personal data
Our service is mainly for adults. Children are not allowed to create their own accounts without the consent of the parents or guardians. For children's personal data collected by their parents' consent, we will only use or disclose the data when they are explicitly permitted by law, parents or guardians, or protect children.

Third party supplier and their services
To ensure smooth browsing experience, you may receive content or network links from third party supplier (hereinafter referred to as the third party) beside us and our partners. We have no control over such third parties. You can choose whether to access links, contents, and services provided by third parties. We cannot control the privacy and data protection policies of the third parties, and the third parties are not bound by this policy. Before submitting personal information to third parties, please see the privacy policy of these third parties.

How your information is transferred around the world

We will transfer information in compliance with the local law of your jurisdiction.

How privacy policy updates
We retain the right to update or modify this policy.
We will send you an individual notification (such as e-mails) to remind you of that changes.

The use of cookies

A) If you don't refuse to accept cookies, we will set or access cookies on your computer, so that you can login or use our platform services or functions depend on cookies. We use cookies to provide you with more thoughtful personalization services, including promotion services.

B) You have the right to accept or refuse to use cookies. You can do that by modifying the browser settings. But if you refuse to accept cookies, you may not be able to log in or use our platform services or functions that rely on cookies.

C) This policy will be applied to all the relevant information obtained by the cookies.

Contacting us
If you have any questions, comments, or suggestions, please connect us through our website

Please notice that
In the event of a dispute between the Chinese and any non-Chinese versions, the Chinese version of this policy shall govern, to the extent not prohibited by local law in your jurisdiction.