5-Year Quality Guarantee
Selected project-based Dahua products shipped on January 1, 2022, onwards are now covered by the upgraded 5-year warranty, free of charge.
Dahua Technology has always placed utmost importance on product quality and customer service. We constantly do our best to ensure that our products have reliable quality, strong performance and innovative functions. In order to optimize the cost for customers and further enhance the usage value of our products, we are extending the warranty of some product lines to five years, free of charge.
Free of Charge & Peace of Mind
This five-year warranty policy is free for customers and does not require any extra payment. Dahua Technology will continue to provide high-quality products, excellent global service system, and stable supply of raw materials, so that customers can avail longer product value without adding to their budget.
Dahua Technology has a global marketing and service network system. It has established 57 overseas subsidiaries, representative offices and service networks in Asia Pacific, North America, Europe, Africa and other regions, and has set up more than 150 authorized customer service stations. This excellent service system can help ensure that our customers enjoy the five-year warranty service without worries.
From now on, our customers in a project can enjoy lower cost, longer warranty period, and more reassuring services.